Florida Processing Machinery Service

Service is much more than just repairing equipment. All of our service technicians are factory trained, have a complete understanding of all the equipment we sell and focus on customer service. They are MSHA (Mine Safety and Health Administration) trained and are in full contact with factory support at all times. We work very closely with our manufacturers. They pass along their expertise and knowledge to us so we can better serve you, our customer.

FPM offers service training seminars to all our customers at no charge. We believe strongly in educating our customers on the equipment they’ve purchased. This is just another value added feature you’ll only find at FPM.

Education on how our equipment should be maintained and operated is critical to ensuring uptime and productivity. It creates a better relationship between us and our customers, because in order to educate, you must communicate. We believe that communicating with one another is the best way to eliminate problems.

To ensure the lines of communications are open after you’ve purchased equipment from FPM, a technician is sent to your jobsite to answer any questions and do a complete start-up to confirm that the equipment performs as it should.

It is our mission in the Service Department to eliminate as much service work as possible.

We facilitate the complete installation of all equipment we sell, whether it is an entire processing plant or a single piece. We prefer installing everything we sell because it ensures the equipment is installed correctly and put into service properly. By doing this, our equipment will cost less money to operate and be much more productive and efficient.

You’ll find that the service we provide is second to none. Please give us a chance and we will prove it.